Get in touch
Email sankeydadev@gmail.com with what happened and which device you are using. A real person reads every message.
Why did my timer pause?
That is the whole point of Locked In: the clock only counts while the app is in front. When you switch to another app or the Home Screen, the timer stops at that moment. Come back and tap Resume to carry on. Nothing restarts it automatically.
I'm not getting nudges
- Open Settings › Notifications › Locked In and make sure notifications are allowed.
- Nudges are sent 10 seconds, 2 minutes and 10 minutes after you leave. If you come back sooner, they are cancelled.
- On Mac, allow notifications for Locked In in System Settings › Notifications.
How do breaks work?
Tap “Take a break” and pick 5, 10 or 15 minutes. Break time does not count toward your goal or against you, and you can leave the app freely. When the break ends, the clock stays stopped until you tap Resume.
How do I end a session early?
Press and hold “Hold to end” for three seconds. The hold is deliberate, so a session never ends on an accidental tap.
I closed the app. Is my session gone?
No. Your session is saved on your device. Reopen the app and it will be waiting, paused, with the time you had already focused.
Does it sync between my iPhone and Mac?
Yes, through your own iCloud. Your daily focus, your chain, your presets and Latch's look stay the same on every device signed in to the same Apple Account. Each device runs its own timer. Nothing passes through our servers; we don't have any.
How do I delete my data?
Ending a session clears it, and deleting the app removes everything it saved. There is no account and nothing stored online.